FAQ

Who can buy from you?

We sell wholesale only, to shops, gift stores and resellers. Retail orders are not entertained.

What is the minimum order?

The minimum order value is ₹6,000. You can mix products from any of our categories to reach it.

How do I place an order?

Add the products you want to your cart and place the order on the website. Our team will contact you on WhatsApp to confirm stock, shipping and payment.

How do I pay?

Full advance payment is required before dispatch. We share the payment details with you on WhatsApp when we confirm your order. Cash on delivery (COD) is not available.

When will my order be dispatched?

After full advance payment, your order is prepared and dispatched within the next 48 working hours.

Where do you deliver?

We ship to 19,000+ pincodes across India through all major courier and transport services.

Are the photos of the actual products?

Yes, the photos show the products we stock. Colours may vary slightly from screen to screen.

Are the katanas and weapons real?

No. Our katanas and weapon items are display pieces made for collectors and decor. They have no sharp edge.

How can I contact you?

Chat with us on WhatsApp, email us at thesecretsanta.in@gmail.com, or use the form on our Contact page.